17 2d Privacy Policy
This page describes what we collect when you use 17 2d and how we keep that data protected. We understand that privacy is important to our users. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place bets on Liga 1 and Piala AFF markets, you share personal information with us. We take responsibility for that data and follow standard security and compliance practices.
Our privacy policy explains what information we collect, how we use it, who we share it with, and what rights you have. We are transparent about our data practices. If you have questions about how we handle your information, contact our support team at any time during business hours.
Our services are available only where local law permits. By using 17 2d, you acknowledge that you have read this privacy policy and agree to our data practices.
What information we collect on 17 2d
We collect personal information when you create an account on 17 2d. This includes your name, email address, phone number, date of birth, and residential address. We ask for this information to verify your identity and comply with financial regulations.
We collect payment information when you deposit funds. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we see your transaction reference and the amount you deposit. If you transfer via e-wallet or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we see your bank account details and transfer amount. We do not store your e-wallet or bank account passwords.
We collect identity documents (photo ID and proof of address) during account verification. We store these securely and use them only to confirm your identity. We do not share these documents with third parties unless required by law.
We collect game activity data: your bets, game history, withdrawals, and account balance. This data helps us detect fraud, settle disputes, and improve our platform. We also collect technical data: your IP address, browser type, device type, and access timestamps. This helps us troubleshoot technical issues and prevent unauthorized access.
- Personal data
- Name, email, phone, date of birth, address. Used for account verification and regulatory compliance.
- Payment data
- Transaction references, amounts, payment method. Used to process deposits and withdrawals.
- Identity documents
- Photo ID, proof of address. Stored securely; used only for verification. Not shared with third parties unless legally required.
- Game activity
- Bet history, game outcomes, account balance. Used to settle disputes and detect fraud.
- Technical data
- IP address, browser type, device type, access times. Used to improve security and troubleshoot issues.
How we use your information on 17 2d
We use your information to operate 17 2d and provide the services you request. We verify your identity using your personal data and identity documents. We process your deposits and withdrawals using your payment information. We settle your bets and handle disputes using your game activity data.
We use your information to detect and prevent fraud. We monitor for suspicious activity: unusual bet patterns, rapid withdrawals after deposits, or multiple failed login attempts. If we detect fraud, we may freeze your account, request additional verification, or report the activity to financial authorities.
We use your information to comply with financial regulations. We are required by law to collect certain information (know-your-customer or KYC), verify your identity (anti-money-laundering or AML), and report certain transactions to authorities. We follow these regulations for all users regardless of jurisdiction.
We use your information to improve our services. We analyze game activity data to identify popular games, detect technical issues, and improve user experience. We analyze technical data to optimize platform performance and security. We do not sell your data to third parties for marketing purposes.
Who we share your data with on 17 2d
We share your information with third-party service providers who help us operate 17 2d. These include payment processors (the e-wallet and bank providers), identity verification services, fraud detection services, and customer support platforms. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
We share your information with financial authorities when required by law. If we receive a court order, regulatory inquiry, or legal subpoena, we may disclose your information to comply with the law.
We may share aggregated or anonymized data with third parties for analytics or research purposes. This data does not identify you personally and cannot be used to track individual users.
Cookies and tracking on 17 2d
We use cookies to store your session information and remember your preferences. Cookies are small text files stored on your device. When you log into 17 2d, we set a session cookie to keep you authenticated. This cookie expires when you log out or after a period of inactivity.
We do not use tracking cookies or third-party analytics that track your behavior across websites. We use technical data (IP address, browser type) only to improve platform performance and security, not to track you for advertising purposes.
Your rights and choices on 17 2d
You have the right to access your personal data. You can view your profile information and game activity in your account dashboard at any time. You can request a copy of all data we hold about you by contacting our support team.
You have the right to correct inaccurate data. If your personal information is wrong, contact our support team to update it. We will make the correction and notify you when it is complete.
You have the right to request deletion of your data. You can close your account and request that we delete your personal information. We will retain data as required by law (typically for anti-money-laundering and regulatory purposes) but will not use it for any other purpose.
You have the right to opt out of non-essential communications. We may send you emails about account updates, deposit confirmations, or game news. You can opt out of marketing emails, but you cannot opt out of essential account notifications (deposit confirmation, withdrawal status, security alerts).
Data security and retention on 17 2d
We protect your data with standard security measures: encrypted connections (HTTPS), password hashing, and firewalls. Our systems are designed to prevent unauthorized access, accidental loss, and data corruption.
We retain your data for as long as needed to operate 17 2d and comply with regulations. Personal data (name, email, ID) is retained for at least five years after account closure for anti-money-laundering and regulatory purposes. Game activity data is retained for disputes resolution (typically two years). Payment transaction data is retained for financial audit purposes (typically three to seven years).
If your account is hacked or we suspect a data breach, we will notify you immediately and take steps to secure your account. We recommend changing your password and contacting your bank or e-wallet provider (DANA, e-wallet, mobile banking, etc.) if you suspect unauthorized transactions.
Data processing across jurisdictions on 17 2d
Our services operate in supported jurisdictions. We comply with data protection laws in each jurisdiction where we operate. If you access 17 2d from Jakarta, Surabaya, Bandung, or Medan, your data is processed according to Indonesian regulations.
Your data may be transferred to servers outside your jurisdiction for processing and storage. This cross-border transfer is necessary to operate a global platform. We ensure that third-party service providers meet international data protection standards.
We do not knowingly collect data from minors. If you discover that a minor's data has been collected, contact our support team immediately.
Changes to this privacy policy
We may update this privacy policy from time to time. If we make material changes, we will notify you via email or in-app notification. Your continued use of 17 2d after notification constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or our data practices, contact our support team during business hours via email or in-app chat. We aim to respond within one business day.